"Takuro Spirit" (takurospirit)
12/19/2013 at 18:51 • Filed to: worklopnik
1
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"Takuro Spirit" (takurospirit)
12/19/2013 at 18:51 • Filed to: worklopnik | 1
| 12 |
One of the biggest things that irk me working in a customer service type job where I answer phones all day. Shit, I'm lucky to get a "THANK YOU" as well sometimes. But even that is followed by a hang-up, without a "Good Bye".
People these days......
Oh, car related: I work at a dealer, guy on the phone was asking about tires. Another thing I fucking hate talking about, becauise 90% of the people just know they need "tires" but do not know size, brand, performance, longevity, nothing. "Just sell me tires" they all pretty much say. Ugh. Then, I recommend what we stock, and what we sell the most of, and then they suddenly act like it's the most expensive thing they've ever heard of. Well, shit brick, do some fucking research BEFORE you call, and come at me with some knowledge, K?
GOOD FUCKING BYE.
Nick, Drives a Cobalt LT
> Takuro Spirit
12/19/2013 at 18:54 |
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I deal with customers on the phone and in the store...It sucks. Trying to explain to them what a Performance rating is. Or what treadwear is. Or what sizing is.
"Just give me tires" they demand.
KB Garage
> Takuro Spirit
12/19/2013 at 18:55 |
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Thank you. Goodbye.
Mazarin
> Takuro Spirit
12/19/2013 at 18:56 |
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CAR_IS_MI
> Takuro Spirit
12/19/2013 at 19:23 |
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I deal with people like this all day long (working remote tech support for dynamometers). I get the guy who just doesnt want to deal with it. "well whats it doing?" "Im not sure" "well check this" "Im not near my machine"
My normal response is, well, your going to have to send [this] part back to us for evaluation then. It will cost $$$ and you wont be able to use your machine for the next two weeks while this is getting repaired.
That usually puts them into a fit at which point I respond (in nicer terms) well you wanted to do it your way, so now lets do it my way and we can get this figured out real quick for you.
ghosty - electric space wizard
> Takuro Spirit
12/19/2013 at 19:26 |
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This. Absolutely this. I know exactly what you're talking about and I whole-heartedly agree.
Life and Times of Magoo: The People's Champ
> Takuro Spirit
12/19/2013 at 19:43 |
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I picked up the habit from the big boss at my first job. Time is money and all that
That was just at work though....
M54B30
> Takuro Spirit
12/19/2013 at 19:44 |
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Maybe I'm weird but I consider "good bye" to be a more personal sign off, something for friends or family. If I'm on the phone with support or a company I usually end with something along the lines of "thanks again for all your help" but most people on the other end will hit me with a "bye" and I repeat it back instinctually.
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Takuro Spirit
> Nick, Drives a Cobalt LT
12/19/2013 at 19:57 |
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Yeah I love the people who want the cheapest thing, don't care about brand, quality, wear, NOTHING, and then are back a week later complaining they are noisy, slide around in the wet/snow, etc.
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Takuro Spirit
> M54B30
12/19/2013 at 20:00 |
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In this instance, I gave him a price, he said "K", and when I started to ask if he'd like to set an appointment (gotta ask for the sale and all that jazz!) I got the whole recorded weird "PLEASE ENTER YOUR CODE, FOLLOWED BY THE POUND SIGN" shit our phone system screams at us when there's no connection.
At LEAST with old phones there was an audible click.
You hear me, cell phone providers??? I WANT THE CLICK BACK!
Laird Andrew Neby Bradleigh
> Takuro Spirit
12/19/2013 at 20:57 |
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I always end it with "ha det bra"
Leadbull
> Takuro Spirit
12/19/2013 at 22:43 |
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This is America and I'll do what I want.
XJDano
> Takuro Spirit
12/19/2013 at 23:21 |
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a buddy of mine worked in parts at a nissan dealer, I called using the Relay service by sprint or something , for deaf or mute people, got him going about a 87 stanza (my first car) asked how much a headlight was, $87 or something, I had hit a deer, and only need one headlight could I get it half off. I could tell he was pissed by what he said and what the person typed. I don't think he even found out it was me.